This privacy policy was prepared on behalf of AJFieldingRentals LLC, a company that designs and integrates computer systems for rental fleets. The policy is published online by its developer, AJFieldingRent, and it explains, in plain terms, how customer data is collected, kept, used and protected when a visitor uses the firm website or its counter systems.
This policy is published by AJFieldingRentals LLC, referred to in this document as the Company, the firm, or simply as we and us. The registered and operating address of the Company is set out below.
149 N 800 E, Salem - 84653-5722, United States (US)The Company is a computer systems design business that operates in the professional, scientific and technical services sector. It designs, integrates and maintains software systems and telematics wiring for people who rent out equipment, tools and machinery. The day to day maintenance of the website and the drafting of this document is guided by its named developer, AJFieldingRent, who acts as the technical publisher for the firm.
Whenever this policy uses the words the Company, the firm, we or us it refers to AJFieldingRentals LLC at the mailing address stated above. Whenever this policy refers to the developer it refers to AJFieldingRent in the role of website publisher. The ordinary operator of this site and the data controller named throughout is the Company.
We value the trust that a visitor or a client places in us when they share details about themselves or about the machinery they run. This privacy policy exists to say clearly what happens to that information. It covers the website that serves the Company pages, including the home page, the service listings and the contact form, and it also covers data that arrives through the fleet systems that the Company builds and supports for its clients.
The policy applies whenever personal information is provided to the Company, whether by an individual browsing the site, a customer account holder, an equipment operator named in a rental contract, a fleet manager, or a person who phones or emails the counter desk. It does not apply to the separate privacy practices of an independent rental house that uses software built by the Company, because that yard remains responsible for its own customer data under its own rules.
Reading this document should take only a few minutes. We have tried to avoid legal jargon and to describe real behaviour. If any sentence below is unclear, the reader is welcomed to contact the desk using the details at the end of the page and ask for a plain language explanation before relying on the text.
By using this website, by choosing to stay on the site after reading this page, or by submitting details through the counter docket form, the visitor accepts the practices described in this policy. Consent is always informed and voluntary. No visitor is required to hand over more information than they are comfortable providing, and most of the site can be read without giving us anything at all.
Where the law of a particular region demands a higher standard than simple continued use, we rely on the specific and confirmed consent that a visitor gives when they opt in to a newsletter, tick an agreement box beside a form, or accept the use of cookies. Consent can be withdrawn at any moment by writing to the desk or by adjusting browser settings, and withdrawal does not affect the lawfulness of processing that happened before the withdrawal took place.
If a person provides information about a colleague, an employee or an operator, that person confirms that they have the authority to share that information and that they have told the person concerned that this policy exists and explains how the details will be handled.
The Company collects only the information that it needs to answer a question, to prepare a quotation, to support a system or to improve the website. The categories of information collected are described below.
We do not set out to collect sensitive categories of information such as health records, religious belief, racial origin or political opinion, and we ask visitors not to send us that kind of data in a message unless it is absolutely necessary to complete a task.
Like nearly every website, this one receives a small amount of technical information whenever a page is requested. Our hosting technology records the date and time of a visit, the internet protocol address of the device making the request, the type of browser and operating system, the screen resolution, the general region suggested by the network address and the pages that were opened.
This information is used in aggregate to understand which pages are helpful, whether a page loads slowly on a particular browser, and whether security threats are reaching the site. Individual addresses are not sold and are not used to build a profile of a particular visitor. Address logs are held for a limited period to defend against abuse and to keep the site stable and are then retired from live storage.
When the visitor opens the contact docket on a phone, we may also detect the type of device so that the form renders correctly. None of this passive collection is done to watch a particular user or to advertise to them on other sites.
A separate and important stream of data arrives through the fleet systems we build for rental customers. A yard that hires us to install tracking or a fleet platform often sends us details about the machines it operates, including serial numbers, meter or hour readings, GPS position events and service records.
This data belongs to the yard that owns the equipment. We hold it only for the purpose of operating and supporting the software that the yard has licensed, we keep it separate from website visitor data, and we do not use it to sell anything to the yard end customers. Access limits are set so that a large number of fleet records can never be read by a single stray query, and we treat the rental fleet files with the same care as the yards own records.
Where the yard connects a brand of telematics hardware that we do not manage, that brand may keep its own data under its own terms. The Company is not responsible for the privacy behaviour of a separate hardware vendor, and a yard choosing such a device is encouraged to review that vendor privacy notice as well.
Information is used only for the reasons that a sensible visitor would expect. The primary uses are listed here.
We do not rent, sell or trade personal information with third parties for their own marketing. A business contact receives only the messages that belong to the work we do together. Marketing messages, if ever sent, carry a clear way to stop future mailings in the same note.
Where the privacy rules of a region require us to name a legal reason for handling personal information, we point to the reasons below. Depending on the task and the region of the visitor, more than one reason can apply at the same moment.
When we rely on a legitimate interest we record the weighing of our interest against the reasonable expectations of the individual so that the decision is traceable and not an afterthought.
To make the site and the contact desk work reliably, the Company uses a small set of outside services. These include a web hosting provider that stores the pages, an email service that carries messages to and from notify@ajfieldingrent.buzz, and a telephone service associated with the counter number displayed on the site.
These providers act as processors under our direction and each keeps its own published privacy notice. Where a third party provider needs to know where a visitor is located to route a call or to choose a server, only the minimum location detail required to complete that task is used.
We evaluate any third party we depend on for the way it guards data before we pass a single record to it, and we review that picture again at least once a year so that a change of policy at a provider does not silently weaken the promises made in this document.
Information is kept only as long as there is a real reason to keep it. Contact messages are stored while a conversation or a project is active and are reviewed for deletion once the matter is closed. Account, billing and technical project records are kept for the period required by tax and contract law, which in many regions is several years, and are then securely deleted on a schedule.
Retention is not a one size fits all rule. A support ticket for an installed fleet system may stay on file for the life of the service agreement so that the same machine is not diagnosed twice from scratch, while a simple question in a contact form can be erased within months of its answer. Automated logs fall back to a shorter cycle because their value fades quickly.
When the time to delete arrives, files are removed and backups that can no longer serve their purpose are overwritten. Where deletion from an active backup is not technically possible for a short window, the copy is protected and is erased at the next cycle.
Keeping details safe is a shared duty, and we take the parts we control seriously. Access to client and desk records is limited to the people whose work genuinely requires it, and each person sign in is individual so that activity can be followed if a problem ever surfaces.
No method of keeping data is perfect, and no honest company promises an absolute guarantee. If we ever learn of a breach that creates a real risk to personal information, we will notify those affected and the relevant authority in line with the law of their region, and we will tell them what they can do to reduce any harm.
This site is not built for children and does not try to attract them. Its products are rental software and professional system design for adult businesses, and its services are not aimed at anyone under the age of sixteen.
We do not knowingly collect personal information from a child. If a parent or guardian believes that a child has sent details to the desk without permission, that parent or guardian should contact the Company using the details below and we will erase any such record from our systems as soon as the request is verified.
Because the rental systems are used in a workplace by trained adults, the same careful standards of age separation apply to fleet records: operator profiles are associated with workers and not with children, and we rely on the rental yard to keep that distinction true on its own side as well.
Depending on the region in which a visitor lives, the following rights may be available and we honour them wherever the law applies.
To act on any right, write to the desk at the email address given at the end of this page. We will confirm the identity of the person asking before sharing any details, and we will reply within the period set by the law of the region. A small number of lawful exceptions can delay or refuse a request, and where that happens we will give a clear reason and a path to appeal.
Because the Company carries on business in the United States, it pays close attention to the privacy laws of the states where its clients and visitors live. Laws vary, but several give residents a right to know what is collected, a right to ask for deletion, a right to correct a mistake, and a right to say no to the sale of personal information.
As stated earlier in this policy, the Company does not sell personal information and does not use it for targeted advertising. That makes many of the state opt out rights straightforward to answer, because there is no sale to stop and no advertising profile to refuse. A resident of a state that grants additional rights may contact the desk and will be handled under the rules of that state, including the right not to receive a discriminatory price or service for making a request.
Where state law requires a specific process for verifying a request, such as matching a piece of information held on file, the Company follows that process to make sure the person asking is really the person whose data is at stake.
Most of the visitors and clients of this business sit in the United States, and most of the records are kept in facilities within that country. When a message or a fleet feed travels across a border, the data is handled with the same protections described throughout this policy and is kept to the minimum needed to complete the task.
If a resident of a jurisdiction with strong transfer rules, such as the European Union or the United Kingdom, sends information to the desk, that transfer rests on recognised safeguards that are permitted by the law of that region, because the destination country offers adequate protections or because a verified safeguard is in place. A visitor in such a region may ask to see the safeguard employed for their data.
We review cross border transfers when we review our processors each year so that the legal pathway stays current as the law of any region changes.
The technology industry and the law both move, so this policy may be revised from time to time. When a change is more than trivial, the revised date at the top of the page will be updated and a note will be added so that a returning reader notices the difference quickly.
Material changes to how personal information is used will never be made quietly. Where a new use of data needs fresh consent under the law, that consent will be asked for rather than assumed. Continued use of the site after a revision means the visitor accepts the updated policy, but a visitor who disagrees with a change can always stop using the site and can ask to have their held data deleted in line with the rights above.
The Company keeps an archive of older versions of its privacy policy so that a reader can trace what was promised at the time their data was first given, which supports a fair and honest recordkeeping practice.
Questions about this policy, or requests to act on a data right, should be directed to the Company. The fastest route is a message to the computer systems desk at the email address shown below.
Data Protection CorrespondenceThe desk aims to answer any privacy question inside one business day and to resolve a data request within the period allowed by law. This policy is maintained by the developer AJFieldingRent on behalf of the Company and was written in the interest of clear, plain language about how a rental systems firm treats the records it is trusted to hold.
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